Privacy Statement

Our beginning

We – referred to as “We” or “Our” – are committed to protecting your personal data and your privacy.

This privacy statement explains how we collect, store, process and use the information you provide when using the website Trade Edge AI (hereinafter “the Website”).

We commit to the following principles:

Transparency in collecting and processing your personal data:

We ensure you are always well informed so you can make conscious choices about how your data is used on the website or when interacting with third-party platforms. We use various methods to give you precise and timely information about data processing.

When we must provide specific information, we make sure it is delivered at the right time and place.

We are also available to answer questions or provide clarifications within the applicable legal framework. You can reach us by email: [email protected]

Processing personal data only for the purposes stated in this statement:

We may process your data to make the website available, connect you to third-party trading platforms (“Services”), improve user experience, develop the platform, protect our rights, carry out administrative processes and meet legal requirements.

We also process data to better understand your needs and preferences.

Resources to uphold your rights:

We allocate significant resources to ensure you can exercise your rights as a data subject. You may at any time request access, correction, deletion or restriction of your data, or request portability. We will respond in accordance with applicable law.

Protection of your personal data:

While we cannot guarantee absolute security, we use modern security methods and measures to protect your information and will continue to improve them.

Our full privacy statement

1. Scope

This statement describes the types of data we collect, how we process them, share them with third parties, and the security measures we apply.

“Personal data” means any information that can be linked to an identified or identifiable person. “Processing” means any operation such as collection, storage, use, sharing, adjustment or deletion.

Our services are intended for the general public and are not directed at persons under 18 years of age. We do not knowingly collect information from minors. If we discover such data has been recorded, we will delete it immediately.

2. When do we collect information?

We collect data when you use our services, visit the website or interact with our channels. Some information you provide yourself, other data is collected automatically through analysis of your activity or via third-party partners.

3. No obligation to provide data – but consequences

You are not required to give us information. However, without certain data we may not be able to offer you all services or full access to the website.

4. What types of information do we collect?

This may include activity logs, IP addresses, timestamps, language, browser type, device information and error logs. Some of this may not directly identify you and is therefore not considered personal data.

Information you give us directly: name, phone number, email address when you contact us or use the platform.

5. Purposes of processing and legal basis

Trade Edge AI processes information only when we have a lawful basis, for example to deliver services, improve experience, protect your data, or fulfil legal obligations.

• You have given consent to the processing of your personal data for specific purposes. This applies when you deliberately share information via the website so we can forward it to a third-party trading platform.
• Processing is necessary to pursue legitimate interests of Trade Edge AI or a third party. For example, this may include improving our services or handling legal claims.
• Processing is necessary to comply with a legal obligation to which Trade Edge AI is subject.

If you would like a more detailed explanation of how processing of your personal data serves legitimate interests of Trade Edge AI or a third party, you can contact us at any time by email.

Below is an overview of why we may process your information, together with the legal bases:

6. Transfer of personal data to third parties

Trade Edge AI may share your information with third-party providers that assist with storage, hosting, IP information, user-experience analytics, research and other technical or diagnostic services.

If you request it yourself, we may also transfer certain information to third-party trading platforms. In such cases they will process the information in accordance with their own privacy statements. We may share information with multiple trading platforms.

Trade Edge AI may also share information with affiliated companies and business partners that help improve the quality of our services.

We may disclose information to public authorities when necessary to protect our or third parties’ interests, rights or assets, including in connection with legal proceedings.

Information may also be shared with potential buyers, investors or lenders in connection with merger, acquisition, reorganisation or bankruptcy proceedings.

7. Cookies and third-party services

We use certain third-party services, for example analytics and advertising providers. These may use cookies or similar technologies governed by their own policies.

A cookie is a small text file stored on your device when you visit the website. It can collect information about usage patterns, preferences and technical data, and is used to improve your experience, remember settings and deliver more relevant content.

We may use both session cookies (deleted when the browser closes) and persistent cookies (that remain on your device until they expire or are manually deleted).

Types of cookies:

Blocking and deleting cookies

You can change your browser settings to block or delete cookies. Here are links to instructions for the most popular browsers:

• Firefox
• Microsoft Edge
• Google Chrome
• Safari

Please note that some functions of the website may stop working if you block cookies.

NOTE ON ONLINE TRACKING

This service currently does not support “Do Not Track” signals.

8. Storage of personal data

Trade Edge AI will store your information for as long as necessary for the purposes described in this statement, or as required by law, regulation or authority.

If you have given consent, we may share information with third-party trading platforms for up to 12 months, with the possibility of extension after new consent.

We regularly review stored information to ensure it is not kept longer than necessary.

9. Transfer of personal data to third countries or international organisations

Your personal data may be transferred to a third country (outside the EEA) or to international organisations. In such cases Trade Edge AI will implement appropriate safeguards to ensure the information is protected and that you retain your rights and effective remedies.

If you are resident in the EEA (European Economic Area), such protective measures apply if one of the following criteria is met:

• The transfer is to a third country or international organisation that the European Commission has recognised as providing an adequate level of protection for personal data, cf. GDPR Article 45(3).
• The transfer is carried out on the basis of a legally binding and enforceable agreement between public authorities or bodies, cf. GDPR Article 46(2)(a).
• The transfer is based on standard data protection clauses adopted by the European Commission, cf. GDPR Article 46(2)(c). You can find these clauses on the European Commission’s websites.

If you want more information about the safeguards we use when transferring personal data, you can contact us by email: [email protected]

10. Protection of personal data

We use technical and organisational security measures to protect personal data against unauthorised access, alteration, loss or destruction. These measures are adapted to the risk of the processing.

We cannot guarantee absolute security for data transmission over the internet. Trade Edge AI disclaims responsibility for indirect or unintentional damage that may arise from data loss or unauthorised access outside our reasonable control.

In some cases we may be legally obliged to share information with public authorities. In such cases our control over the protection of the information may be limited.

11. Links to third-party websites

The website may contain links to external websites or applications operated by third parties. Trade Edge AI has no control over these and is not responsible for their processing of personal data. We recommend that you always read their privacy statements before providing information.

12. Your rights regarding personal data

You have the right to request access to the information we process about you, demand correction of errors, request deletion of data that is no longer necessary, and restrict or withdraw consent to specific processing.

Right of access

You have the right to confirmation whether Trade Edge AI processes personal data about you. If we do, you have the right to access the information as well as details about: purposes, data types, recipients (including in third countries), storage period, rights, complaint options and security measures implemented for transfers.

You may receive a copy of the processed information. If you request additional copies we may charge a reasonable fee. If the request is sent electronically you will normally receive the data in a common electronic format.

The right of access must not infringe the rights and freedoms of others. If this occurs we may limit the access or refuse the request.

Right to rectification

You may request that Trade Edge AI correct inaccurate or incomplete information about you. Where necessary you may supplement with an explanatory statement.

Right to erasure (“right to be forgotten”)

You have the right to request deletion of your information when it is no longer necessary to process it, when you withdraw consent and there is no other legal basis, or when the processing is unlawful. We will act in accordance with applicable law.

Right to erasure (“right to be forgotten”)

This right applies if: (a) the personal data are no longer necessary for the purpose they were collected for; (b) you withdraw consent and no other legal basis exists; (c) you object to processing based on our or third parties’ legitimate interests and no overriding legitimate grounds exist; (d) you object to processing for direct marketing; (e) the information has been processed unlawfully; or (f) the information must be deleted to comply with a legal obligation under EU or Ghanaian law.

The right does not apply if the processing is necessary (a) to comply with a legal obligation, or (b) to establish, exercise or defend legal claims.

Right to restriction of processing

You may request that we restrict the processing of your information if: (a) you contest the accuracy, for a period that allows us to verify; (b) the processing is unlawful but you prefer restriction instead of erasure; (c) we no longer need the information but you need it for legal claims; (d) you have objected to the processing pending verification of our legitimate interests; (e) the information is processed for direct marketing, including profiling.

If processing is restricted the information may only be used with your consent, for legal claims, to protect the rights of others or for important public interests.

Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You may also request that the information be transferred directly to another controller where technically feasible, and where the processing is based on consent or contract and carried out automatically.

Right to withdraw consent

You may withdraw consent to processing at any time without affecting the lawfulness of processing based on consent before it was withdrawn.

Right to object

You may object to the processing of your information when the processing is based on legitimate interests. This also applies to profiling. We will then stop the processing unless we can demonstrate compelling legitimate grounds that override your interests and rights, or the processing is necessary for legal claims.

You may also object at any time to processing of information for direct marketing, including profiling related to such marketing.

Right to lodge a complaint with a supervisory authority

You may complain to the Data Protection Commission or another supervisory authority if you believe the processing of your personal data violates applicable law.

We will respond to requests to exercise rights within one month of receipt. If necessary the deadline may be extended by up to two months depending on the complexity and number of requests. You will then be informed of the reason for the delay.

Information related to the exercise of rights is provided free of charge unless the request is manifestly unfounded or excessive. In such cases we may charge a reasonable fee or refuse the request.

Trade Edge AI may request additional information to confirm your identity if we have reasonable grounds to doubt it.

13. Updates to this statement

We reserve the right to update this privacy statement. Changes will be published on the website, and material updates will be communicated clearly. Unless otherwise stated, changes take effect when the updated statement is published.